This Privacy Policy describes how Glowix (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of users of our website, services, and any interactions with our brand (the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

  • Personal Identification: Name, email address, phone number, postal address.

  • Account Information: Username, password, and preferences.

  • Purchase Information: Billing address, shipping address, payment details (processed securely via third-party providers).

b. Automatically Collected Information

  • Usage Data: Pages visited, links clicked, features used, time spent on pages.

  • Device Information: IP address, browser type, operating system, and device identifiers.

  • Cookies & Tracking Technologies: We use cookies and similar technologies for analytics, personalization, and advertising.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To fulfill your orders and provide customer support.

  • To personalize your experience on our website.

  • To send updates, promotions, and newsletters (with your consent).

  • To analyze usage trends and improve our Services.

  • To detect, prevent, and address technical issues or fraud.

  • To comply with legal obligations.

3. Sharing Your Information

We may share your information with:

  • Service Providers: Payment processors, shipping carriers, analytics providers.

  • Legal Authorities: When required by law or to protect our rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Privacy Rights

Depending on your location, you may have rights such as:

  • Accessing the data we hold about you.

  • Requesting corrections or deletions.

  • Objecting to or limiting certain data processing.

  • Withdrawing consent for marketing communications.

To exercise these rights, contact us at: info@maplevita.com

6. Retention of Data

We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law.

7. Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

9. International Users

If you are accessing our Services from outside Turkey, please be aware that your data may be transferred to and stored in Turkey and other jurisdictions with different data protection laws.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

Glowix Lab
Address: ORUÇREİS MAH. GİYİMKENT 1.SK B4 NO:47/A,
ESENLER / İSTANBUL / TÜRKIYE
Vergi Dairesi: ATIŞALANI
Phone: +90 533 350 90 93 / +90 212 438 71 91
Email: info@maplevita.com
Website: theglowixlab.com

Thank you for trusting Glowix with your personal information.